• Administrative Assistant I (Tourist Development)

    Emerald Coast Convention Center
    Job Description
    SALARY RANGE
    $11.37 - $14.67 Hourly
    $909.60 - $1,173.60 Biweekly
    $1,970.80 - $2,542.80 Monthly
    $23,649.60 - $30,513.60 Annually

    GENERAL STATEMENT OF JOB:
    Provides administrative and clerical support to the Emerald Coast Convention Center/Events Department.

    ESSENTIAL JOB FUNCTIONS:
    First point of contact for customers, potential clients and the general public upon arrival in the main reception area; greets them; provides information as requested and addresses other concerns and questions.

    Handles incoming phone calls; answers questions.

    Performs general, computerized data entry functions.

    Performs filing and file maintenance.

    Assists in maintaining contact with outside agencies, clients and county departments.

    Assists in organizing office functions.

    Assists with the development of office guidelines and policies.

    Maintains a working knowledge of departmental projects, activities and processes.

    Prepares, updates and maintains records, databases, manuals, event orders, room diagrams and related office records and files.

    Scans event files and/or documents.

    Maintains directional events signage.

    Orders and receives linen for events.

    Dresses tables and places linen.

    Distributes a weekly Schedule of Events and Event Orders to all ECCC departments.

    Updates the Event Team's shared documents.

    Regularly updates phone recordings with current event information for the public.

    Must be able to meet work schedule and attendance standards.

    Performs related duties as required.

    MINIMUM TRAINING AND EXPERIENCE:
    High school diploma or GED; experience in administrative support functions, to include basic experience with computerized office programs, multi-line phones and customer service preferred; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Requires a minimum typing speed of 35 wpm and a valid driver license. Must be computer literate; experience with word-processing software required. Experience with Microsoft Word, Access, PowerPoint and Excel preferred.

    MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:
    Physical Requirements: Must be physically able to operate a variety of machines and equipment including computer, office equipment, telephone, etc. Must be able to exert 10 to 20 pounds of force occasionally and/or a negligible amount frequently to lift, carry, push, pull or otherwise move objects. May require bending, stooping and twisting. Physical demands are essentially those of sedentary work.

    Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of documentation, accounts, files and equipment.
    Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information; includes issuing and receiving assignments and directions.

    Requires the ability to tactfully and effectively interact with the public and with co-workers.

    Language Ability: Requires ability to read a variety of technical data, policy and procedure manuals, codes, professional journals, etc. in moderately complex terminology. Requires the ability to prepare forms and reports using prescribed formats and adhering to all rules of grammar, spelling, diction and punctuation. Requires the ability to communicate with a broad array of individuals from various professional backgrounds. Must be able to communicate effectively in Standard English and to articulate information to others. 

    Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret a variety of technical instructions in written, mathematical or diagrammatic form; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Requires the application of principles of influence systems and synthesis functions. 

    Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively with co-workers, the public and supervisors.

    Numerical Aptitude: Must be able to add, subtract, multiply and divide; use decimals; and calculate percentages.

    Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information.

    Motor Coordination: Requires the ability to coordinate hands and eyes accurately in operating modern office equipment and machinery.

    Manual Dexterity: Must have minimal levels of eye/hand/foot coordination.

    Color Discrimination: Does not require the ability to differentiate between colors and shades of color.

    Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads or public contact. Avoids violent behavior and any other type of behavior that could threaten the safety of other employees or the public.

    Physical Communication: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).

    Must be able to hear and understand communications through telephone and radio.
    Contact Information
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