Multi Unit Sales Coordinator: Hampton Inn & Suites and Home2 Suites Destin
SUMMARY: Responsible for providing administrative support to the sales department for all sales related inquiries, reservations, contracts and events. Implements and maintains guest appreciation for all groups.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coordinates group events; greets all groups and individual tours, places welcome baskets in rooms for arrival and addresses final items at departure
- Assists guests with plans for meetings, schedule and monitors meeting functions, conducts property tours and explains amenities
- Assists with follow up on room lists, direct bill, and other requirements of previously booked business
- Assist with major group check-ins
- Sets up, maintains and clears all meeting rooms during and after each event
- Coordinates with kitchen staff for any catered events
- Maintain sales files and ensure accurate entry in sales system
- Participates in cold calls with sales team each week
- Assists in coordinating sales blitzes and communicating with new prospects
- Facilitates inside sales leads and helps with strategy to develop sales plans
- Covers front desk shifts as needed and directed by General Manager
- Follows company policies and procedures
- Beverage stations offering alcoholic beverages must be manned at all times. At no time is a guest permitted to serve themselves
- Patron’s ID’s must be checked before serving
- A valid issued state, district, territorial, possession, provincial, national or other equivalent driver’s license
- A state issued ID with photo and date of birth
- Military ID card with photo and date of birth
- Valid Passport
- Must complete Alcohol Training, i.e. Brand Alcohol Awareness such as ServSafe, TIPS and all other training as required by the state
- Other duties as assigned by supervisor or management
QUALIFICATIONS:
Education/Experience: High School Diploma or GED equivalent. Minimum of six months hotel sales administrative experience or equivalent training and experience.
Working Conditions:
- Will be required to work nights, weekends and holidays
- Will be required to work in a fast-paced environment
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: One location