How to Manage Problem Employees & Handle Difficult People

"How to Manage Problem Employees & Handle Difficult People"  
A SHRM Accredited 45-Minute Webinar with  Management Expert Glenn Shepard 

There is a science and a set of skills for: 

- Getting people to respect your authority 

- Becoming a strong, assertive leader that employees respect, without becoming an authoritarian jerk that they resent 

- Eliminating unacceptable behavior such as arguing, insubordination, backtalk, and outright defiance 

- Correcting people without demoralizing them 

It's not about disciplining people. It's about effectively setting and enforcing healthy boundaries. 

It's not about being mean. It's about being clear. Can you grasp the wisdom of mastery-level skills at psychologically and emotionally understanding people, at creating a relationship with your employees that transcends a mere superior-subordinate hierarchy at actually being an INFLUENTIAL voice in their lives? 

What we're discussing here should not be confused with "HR" or (only) management. 

There is another distinctly different, fascinating area of management that can be even more valuable to you - with its own strategies and tactics. Something even more valuable than basic leadership skills. 

It's the PSYCHOLOGY of understanding why people do the things they do so that you can get them to do what you want them to do . 

If you're in management, I invite you to attend our upcoming webinar. 

It contains high-level management and psychology content similar to what's taught in MBA level classes at top business schools like Harvard. But unlike that Harvard MBA that will cost you $146,000, this won't cost you a dime if you're a chamber member. 

There is no charge for Destin Chamber members. Non-members are $199.

Please email espies@DestinChamber.com to register.